More than you think: this is what the doctor's assistant does
The doctor's assistant is the first point of contact when you call or enter the practice. To help you properly and provide appropriate advice, they ask a number of questions about your medical complaint or request for assistance. You might wonder why these questions are necessary. However, these questions are very important. They help the assistant accurately assess how urgent your request is and which care is most appropriate. This allows her to ensure that patients who need help quickly are seen quickly and that you are directed to the right healthcare provider. The assistants work according to clear guidelines and always in consultation with the general practitioner.
In addition to triage and scheduling appointments, the medical assistants also provide administrative support. They manage patient files, process referral letters, and arrange repeat prescriptions.
They also play an important role in the treatment room. Medical assistants perform various medical procedures, such as measuring blood pressure, administering injections, taking smears, performing ECGs, conducting urine tests, and syringing ears. They receive regular training for this and always work under the responsibility of the general practitioner.
In addition, they ensure that the health center remains well organized, for example by managing the medical stock and ensuring good hygiene in the health center.
With their knowledge, commitment, and meticulousness, our medical assistants ensure that care in the practice runs smoothly and safely. To us, they are an indispensable link in the team.
