GP

Practical information Floriande

Emergencies

Opening hours

Monday to Friday: 8:00 – 17:00

Evening/night/weekend

Accessibility

We use Sendi, a secure service that allows our assistant to safely share information with you via SMS. Sendi is used to reach you quickly and reliably when necessary. Through Sendi, you can, among other things:

receive practical information (e.g. about an appointment or preparation);
complete a questionnaire required for your treatment;
receive a secure link to upload a photo, for example of a skin condition or wound.

You will only receive messages via Sendi when relevant to your care. The communication is secure and complies with all privacy guidelines within healthcare.

Appointment

An appointment with the GP lasts 15 minutes and is intended for one complaint. Do you have multiple complaints? Then we would be happy to schedule a double appointment. For minor, simple complaints, there is also a 5-minute consultation (e.g., assessment of a skin spot or pain after a fall).

When you call, the center assistant will ask a number of questions to assess the urgency of your complaint and how much time is needed for your appointment. Sometimes advice over the phone is sufficient; this is always noted in your file and reviewed by the GP.

You can make an appointment via mijngezondheid.net or by telephone (see availability). We do not make appointments at the reception desk.

Who else might you encounter in the practice?

(All employees listed below work under the responsibility of the general practitioner)

Center assistants are the first point of contact: they make appointments, provide advice, and perform various procedures on behalf of the GP, such as taking smears, treating warts, measuring blood pressure, removing stitches, syringing ears, and administering injections.
Somatic Practice Nurse (POH-S) supports people with chronic conditions such as diabetes, asthma/COPD, and cardiovascular diseases. Additionally, they assist with applying for assistive devices, perform check-ups after a gastric bypass, and arrange home care.
Elderly Care Practice Assistant (POH-O) The POH-O helps to identify health problems in the elderly at an early stage. She assesses the health and home situation and coordinates care with other healthcare providers, so that people can continue to live independently at home for as long as possible.
Mental Health Practice Assistant (POH-GGZ) guides and treats people with psychological complaints upon referral from the General Practitioner. They advise the General Practitioner on appropriate treatment or referral. For youth, there is a separate POH-GGZ within Gezondheidscentra Haarlemmermeer (Floriande and Overbos locations).
Practice Nurse for Movement Care (POH-Beweegzorg) The POH-Beweegzorg holds consultations for people with pain or complaints related to muscles and joints. She assesses the severity of the complaint and provides advice on what you can do yourself, such as movement and exercises. If necessary, she advises you to see a physiotherapist.
SOH Women The GP consultation assistant is specially trained to see patients with "typical" women's complaints.
SOH CVRM The GP consultation assistant is specially trained to see patients with an increased risk of cardiovascular disease.

Cancel appointment

Cancelling appointments: please let us know as soon as possible. In the event of a no-show without cancellation, you must pay the corresponding consultation fee; see rates.

Staff

Rates and fees

In the table below, you will find an overview of the most common consultations and corresponding rates for 2026. These are billed directly to your health insurer. For patients who are not registered with us or for whom we do not have insurance details, the walk-in rate.

Operation	Rate	Visitor rate
Consultation < 5 min	€ 6,59	€ 16,90
Consultation 5–20 min	€ 13,18	€ 33,80
Consultation ≥ 20 min	€ 26,36	€ 67,60
Visit < 20 min	€ 19,77	€ 50,70
Visit ≥ 20 min	€ 32,95	€ 84,50

The consultation fee applies to any form of contact with a healthcare provider, such as telephone contact, an e-consultation, or an in-person consultation at the practice.

Registration fee: this is a fee that the general practitioner receives quarterly from the health insurer for each registered patient.
Deductible: The mandatory deductible applies to care covered by the basic insurance, such as blood tests, X-rays, ultrasounds, medication, and specialist visits. In 2026, this is €385. GP and midwifery care are not subject to the deductible. You do not have to pay for this. Are you unsure whether something is covered? Please contact your health insurer.
Laboratories & medicines: you can find laboratory rates on their websites (e.g., Medial, Streeklab). Medicines may be fully, partially, or not reimbursed; some insurers only reimburse specific brands. For the latest information, you can check mijnmedicijnvergoeding.nl or contact your insurer.

Accessibility

Privacy & access to files